The different license types represent the period for which you can use the product full functions. 1 month/year license means that you have purchased a one-month (one-year) license to use all functions of this product without limitation. After the expiration of one month (one year), you can continue to subscribe to use all functions. However, once you terminate your subscription, you will only be able to use the free version with limited functionality. The lifetime license means that this is a one-time fee to use the product for life, and enjoy free lifetime upgrades.

If you have change the computer and will not install and use this product on the old computer, please contact us to reset the license for you. Please note that this change only supports the same operating system, and does not support switching operating systems such as change Windows to Mac.

All services provided by HitPaw are with a 30-day money-back guarantee and refund will be achieved only under acceptable circumstances via contacting submitting an online form. HitPaw provides a free trial version to customers to test before purchasing. They have no features limitations, only a watermark on the exported file. As everyone is responsible for their behavior, we highly recommend users to use the free trial version before payment. Detailed refund policy can be accessed here.

Yes, you can cancel the subscription whenever before the renewal date. If you don’t know how to cancel it, please check this guide.